Customer Background
Fjord1 is Norway’s largest ferry company, operating close to 80 ferries along with passenger boats, catering, and tourism services. Today, more than 30% of its fleet is electrified, making it one of the most forward-leaning operators in maritime sustainability. With electrification comes strict requirements for reliability and regularity, demanding a highly efficient technical organisation with strong processes and tools.
The Challenge: Manual, Fragmented Processes
Managing complex technical projects such as dry-docking and scheduled maintenance required significant manual effort. Planning, delegating, and documenting yard activities was fragmented and time-consuming. To meet the operational demands of an advanced, electrified fleet, Fjord1 needed a scalable, digital solution that would:
Improve planning and compliance with maintenance procedures.
Provide vessel managers with full visibility across projects.
Support teams with guided workflows and operational control.
The Solution: VesselMan Digitalises Project Execution
Fjord1 signed a fleet agreement with VesselMan to improve project planning and execution of technical projects. VesselMan’s cloud-based platform consolidates all phases of a project in one place, enabling:
A full overview of planned yard activities.
Easy delegation of tasks to the right resources.
Digital documentation of progress throughout each project.
Scalability and security through best-practice configurations.
Customer Perspective
“The solution contributes to well-prepared planning and purchasing. It simplifies building the specification, benchmarking prices and quotations from the yards, and generating reports during- and after the repair period. VesselMan provides better control for the management, as well as each individual gets operational support in their daily work.”
— Geir Hillersøy, Head of Technical Support Operation Manager, Fjord1
VesselMan’s View
“It is exciting to work with such a forward-leaning company as Fjord1, that puts sustainability and technology in focus. We are impressed by Fjord1's ambitions when it comes to electrifying the fleet, and their ability to think new and challenge their own processes and routines throughout the organization, from operation to management. This is unique for the industry.”
— Lene Normann Olsen, Sales Executive, VesselMan
The Impact: Greater Control, Compliance, and Operational Efficiency
Through the partnership, Fjord1 now benefits from:
Well-prepared planning and purchasing through digital workflows.
Better compliance with strict maintenance procedures.
Improved management control with full transparency across projects.
Operational support for crews and teams, increasing efficiency in daily work.
Looking Ahead
The agreement between Fjord1 and VesselMan reflects shared goals around efficiency, collaboration, and sustainability. With VesselMan’s platform supporting digital execution of technical projects, Fjord1 is better positioned to maintain high regularity across its electrified fleet while continuing to lead the industry in sustainable ferry operations.
About Fjord1: Fjord1 aims to be the safest and most attractive provider of environmentally friendly and reliable transport for customers, clients and partners. Fjord1 is a leading player in the Norwegian ferry market, with close to 80 ferries. The company also operates passenger boat services and has interests in the catering and tourism industries. More information at www.fjord1.no
About Marcura: A leading process- and project management platform for technical projects such as dry-dockings and refit projects. The system facilitates for standardized processes across the fleet and supports key resources in their work. VesselMans ambition is to reduce cost- and time demanding tasks in costly and complex projects, and to make sure projects are less people dependent. VesselMan enables efficiency, transparency, collaboration and the possibility to utilize previous experience. More information at https://marcura.com/manage-technical-projects
