Speed, Accuracy, Recovery: A New Approach to Laytime Claims
Thursday 26 February 2026
3-3:40PM GMT / 9-9:40AM CST
vetted agents on platform
compliance experts
port calls managed annually
years of maritime DA expertise
Overview
Laytime claims remain one of the most time-consuming and risk-prone processes in shipping. Manual document handling, inconsistent data, tight time bars, and stretched resources all contribute to delayed settlements and lost recovery.
Whether you’re managing claims as part of a busy operations role or overseeing high-volume claims across a trading or chartering team.
In this webinar, we explore how leading shipping organizations are redefining laytime management by combining automation, data accuracy, whilst reducing admin and time-consuming document uploading processes. You’ll learn how modern claims teams are reducing administrative effort, improving speed and precision, and recovering more value from every claim.
Speakers:
Joe Arko
VP, Sales
Joe is an experienced commercial leader with deep expertise in laytime and demurrage claims across the maritime and commodities sectors. He has worked closely with owners, charterers, and operators to use technology and data to manage complex claims, improve contractual outcomes, and reduce disputes. Joe brings a strong focus on utilising technology, data, and automation to streamline laytime calculations, accelerate claims resolution, and improve accuracy and transparency. His practical, business-driven approach helps organisations modernise claims handling while reducing risk and operational friction.
Register to the webinar
What Our Customers Say
We needed a partner that could understand our requirements and operations. Having worked with Marcura before on DA processing, it was clear they were the right fit.
Kristian Helt,
Director (Chartering), Pacific Basin
In my personal view, using DA-Desk for over 10 years, I've seen how it evolved from handling agent queries to developing analytics that uncover new insights. The amount of data available from port calls and what you can do with it is amazing. —
