Typical gap between proforma and final disbursement accounts
Of husbandry workflows still managed through fragmented email chains
Benchmarks available to most teams when committing to an agent
The question owners and managers can't answer
Around 195,000 non-commercial port calls take place annually. The costs flowing through each of them are fragmented across ports, agents, and invoices. All processed through manual, time-pressured workflows.
The core problem is the absence of structured, comparable data at the moment decisions are made. Service definitions vary between agents. Scope is rarely defined before agents are engaged. There is no reliable market benchmark when committing to a PDA. And by the time the FDA lands, the opportunity to influence cost has already passed.
What's in the guide
Why owners can't verify their costs are fair, and why managers can't prove they are.
What changes when cost data enters the process before you commit, not after the FDA arrives
How one bulker fleet operator moved from fragmented email workflows to full cash flow control
Where costs leak across the port call lifecycle, and at which point it's too late to act
How to have a benchmark in hand before you approve a PDA, not after the damage is done
"The main impact was on the manual effort required by the team. We also have better control of cash flow, so there's no need to pre-fund managers for payments. And the scope management between departments is much clearer."
Bulker fleet operator, Marcura customer
