NEWS: Marcura acquires Brightwell Navigator crew payments solution to expand footprint in cruise sector

NEWS: Marcura acquires Brightwell Navigator crew payments solution to expand footprint in cruise sector

The Problem: one port call. Three departments. Three agents. 

In most organizations, husbandry port calls are still managed through siloed teams, scattered communication, and manual approvals. Crewing, technical, and procurement departments each work independently, often appointing their own agents and triggering overlapping services. 

The result? 

  • Duplicate agency fees 

  • Multiple launch Hires for the same call 

  • Missed windows for cost-effective crew changes 

  • Paper-based approvals and email chains 

  • Poor cost visibility, auditability, and compliance tracking 

In today’s market, that’s not just inefficient - it’s expensive. 

The hidden cost of doing nothing 

Husbandry doesn’t generate revenue. But when handled poorly, it quietly erodes your margins. 

An uncoordinated port call can lead to: 

  • $1,000 - $3,000 per launch  

  • Last minute crew flight surcharges 

  • Extra port days 

  • Redundant agent commissions 

  • No baseline to validate charges 

One fleet manager saved $20-30 million annually by simply planning crew changes more strategically and consolidating services. 

The solution: One platform. One workflow. Total control. 

DA-Desk helps you centralize husbandry workflows across departments, agents, and vessel schedules. Everyone from crewing to technical to procurement works in one shared system, with cost transparency from start to finish. 

DA-Desk allows you to: 

  • Align department schedules and consolidate agent services 

  • Compare quotes across ports, even unfamiliar ones 

  • Reduce duplicated launches and approvals 

  • Benchmark port costs based on real data 

  • Improve compliance with internal controls 

Use Case: crew change optimization 

Crew changes are essential, but without planning, they become one of the most unpredictable and expensive parts of your port call. 

With DA-Desk, you can: 

  • Avoid high-cost crew changes in difficult ports 

  • Plan around technical service windows and spare part deliveries 

  • Consolidate launches and minimize redundant agent services 

  • Ensure full cost traceability from appointment to invoice 

Estimate your lost time and claims risk in 90 seconds

Trusted by leading owners and managers 

Over 200 shipowners and managers already rely on DA-Desk to coordinate thousands of husbandry calls each year. From crew logistics to spares delivery, we help you go from reactive firefighting to proactive planning. 

Ready to Take Control of Your Husbandry Ops?

Let us show you where the savings are hiding before your next 3 port calls.

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