This update is part of our continued commitment to help our customers uphold compliance standards and safeguard crew welfare and finance.
Why This Matters for Shipowners and Crew Managers
Your crew rely on MarTrust to access their salaries, send money home, and manage their finances responsibly. Strengthening 2FA protects both your organisation and your seafarers by reducing operational and financial risk.
Enhanced 2FA provides:
Stronger protection against fraud and phishing
Prevention of unauthorised access to payroll funds
Reduced risk of disputes, complaints, or financial losses
Greater trust and confidence from crew in how you manage their welfare
Alignment with security best practices and global compliance expectations
What Has Changed
Your crew already use 2FA today, but we have expanded the available verification options to give stronger protection and more flexibility, especially in low-connectivity environments.
Your crew will be able to choose from four secure 2FA methods:
Passkey – highly secure, works even without internet
Authenticator App – secure, offline-capable
WhatsApp
SMS
Once set up, crew can log in using their 2FA method or biometrics, removing the need to enter passwords each time.
