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Smarter Interfaces, Better Data Presentation, Faster Insights

This update strengthens how key data and timeline information are presented, delivers improved clarity in your workflow, and ensures that important fields and calculations are easier to access and understand.

Claims Q1 2025 New Features Enhancements — hero image

Interface Enhancement for the Adjuster

We have made improvements to the adjuster interface, enabling users to make adjustments more quickly and efficiently:

Claims SOF view with callouts: delete or add a remark more easily, and change an activity's percentage without opening itStatement of facts timeline with a callout explaining how to edit the time period selected for a laytime activity

Key workflows have been streamlined, reducing the steps required to make adjustments, while also improving the overall user experience with faster load times and better responsiveness.

Default Counting Value

A default counting percentage will now be displayed as a guide:

Add Adjustment dialog showing a default counting value of 0% for the Inward Passage activity in the Bulk sector

This enhancement provides you with the default counting value as a guide, while still allowing the option to input their own value.

Time Stamp Enhancement

The time zone is now clearly indicated alongside the time stamp, improving clarity and avoiding any potential confusion related to time zones:

Claims History tab with a callout showing timestamps now state the timezone, with all times displayed in UTC

You can now easily track and understand the exact time the adjustments were made, regardless of location.

Dead Freight Field

We’ve added a new “Dead Freight” field to allow users to capture and track deadfreight information directly within the system:

Edit Portcall dialog with the new Dead Freight field highlighted and a callout explaining where to add it

This feature gives users more clarity and allows the system to capture a wider range of situations.

Should you have any questions, please feel free to reach out to our team via the live chat or via support@claimshub.ai.