NEWS: Marcura acquires Brightwell Navigator crew payments solution to expand footprint in cruise sector

NEWS: Marcura acquires Brightwell Navigator crew payments solution to expand footprint in cruise sector

DUBAI / ATLANTA – 7th August 2025 – Marcura, a leading maritime technology provider, has acquired Brightwell Navigator, the maritime crew payroll and payment services division of Brightwell, an Atlanta-based financial technology company.  

The transaction expands Marcura’s footprint in the cruise sector where Navigator dominates global cruise line crew payments with a particularly strong North American presence. Marcura leads commercial shipping crew payments with established strength in Europe and Asia. Together, these complementary market leaders will be responsible for paying more than 150,000 crew in any given month.  

Continuity and consistency for customers 

Brightwell Navigator will become part of Marcura’s payments division, MarTrust, maintaining its existing brand during a transition period that ensures continuity for existing Navigator customers. John Markendorf, Brightwell's current COO, will continue as President of the Navigator business. 

“With 25 years in maritime, Marcura is a proven leader,” said John Markendorf, President, Brightwell Navigator. “Their scale, focus, and commitment to crew welfare make them the right home for Navigator’s next chapter. This move builds on the foundation we laid at Brightwell and ensures continuity for both our customers and our team."  

As Navigator transitions to Marcura, Brightwell remains under the leadership of CEO Larry Hipp and is focused on scaling embedded finance and cross border payment innovations. 

Phased integration onto a next-generation platform 

A carefully planned integration will prioritize continued operational excellence, maintaining Brightwell Navigator’s experienced team, supported by MarTrust’s advanced technology capabilities to ensure positive outcomes for both organizations and their customers. 

MarTrust and Navigator will initially align corporate services, allowing operators of both cruise and commercial fleets to manage all crew payments through a single corporate portal while preserving the specialized features valued by existing customers. 

Navigator will transition to MarTrust’s next-generation platform over time as part of a phased integration. The combined scale will accelerate investment in enhanced crew welfare services and innovative features that benefit seafarers worldwide.  

“Successful payments businesses are built on a foundation of robust technology infrastructure and scale,” said Stuart Gregory, CEO, MarTrust. “We have made significant investments in rebuilding our crew account technology platform on next-generation systems. Brightwell Navigator brings the scale and specialized cruise capabilities we need to serve the entire global seafarer community with services that have a meaningful impact on crew welfare.” 

Wider synergies with Marcura solutions 

Beyond crew payments, Marcura offers specialist solutions and services which are highly relevant to the cruise industry. ShipServ, the leading maritime procurement solution, is already an established brand among cruise lines and their suppliers, with vendor payments available through MarTrust. Dry-docking and technical projects are catered for through VesselMan. 

Marcura will maintain a continued partnership with the remaining Brightwell business, which will include offering Brightwell’s Latitude reimbursements service to cruise line customers through a reseller agreement.  

The acquisition of Brightwell Navigator was completed with the support of Marlin Equity Partners, the private equity investor in and shareholder of Marcura. 

 

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