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How 800,000 hours were lost at sea. And how we got them back.

Maritime moves fast, yet inefficiencies at port have silently drained value from operators for years. Janani Yagnamurthy, VP, analytics at Marcura, explores how Marcura helped reclaim over 800,000 lost hours across 200,000+ port calls, transforming delays into decisive advantages and setting a new standard for maritime efficiency. 

How 800 000 Hours Were Lost At Sea And How We Got Them Back — hero image

In shipping, time is cargo. Yet, across the globe, a hidden tide of lost hours has quietly stolen value from operators, charterers, and their customers.  

Between paperwork, manual approvals, and unforeseen delays, ship operations have long faced an invisible foe: operational inefficiency.  

A Sea of Lost Time  

Picture this: over 200,000 port calls processed in just one year. That’s the scale at which Marcura operates.  

But behind each port call lies a troubling reality. When even a couple of hours slip away per vessel due to administrative lag or inefficient coordination, the losses multiply fast.  

Multiply those lost hours across the world’s merchant fleet, and the result is staggering.  By optimising over 200,000 port calls during a year, Marcura has helped reclaim more than 800,000 hours for ship operators.  

That’s time that would have vanished. Instead, it’s been transformed into voyage potential, reduced demurrage, increased efficiencies and real competitive advantage.  

Your Digital COO: Turning Data into Action  

How did Marcura become the digital COO for the shipping industry? The answer lies in an integrated approach.  Marcura’s ecosystem of industry-leading solutions, including DA-Desk, PortLog and Marcura Claims, automate the most time-consuming port operations, from disbursement accounting to real-time port intelligence.  This isn’t just digitisation for its own sake, it’s automation with a purpose: freeing humans to focus on what really matters.  

  • DA-Desk: By centralising and digitising port cost management, DA-Desk slashes administrative cycles and paperwork.  

  • PortLog: With real-time data on port performance and predictive analytics, PortLog empowers operators to make decisions that preempt delays and minimise risk.  

  • ClaimsHub: By streamlining claims processing, from cargo damage to demurrage and everything in between, ClaimsHub accelerates resolution and ensures that no vital information slips through the cracks. Claims that once took weeks now close in days, protecting cash flow and turning disputes into data-driven improvements.  

Combined, these solutions do more than save minutes.  

With an average of 16,600 port calls handled each month, a two-hour improvement per call is equal to reclaiming about 17 years of operational effort every month. This recovered time can be redirected towards higher-value work and safer, more efficient operations. 

 The New Standard: Maritime Excellence  

Every minute saved helps reduce waiting times, lower costs, and improve on-time voyage completion. This benefits not just individual operators, but gradually raises standards across the industry, improving efficiency from port to port.  

Marcura isn’t just a digital tool. It’s your Digital COO, relentless, tireless, and always-on, championing your time and your bottom line.  

Janani Yagnamurthy, SVP, Product, Strategic Growth, Marcura

Janani Yagnamurthy

SVP, Product, Strategic Growth

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