了解港口,了解风险 更智能的预租决策 · PortLog网络研讨会 · 3月18日

了解港口,了解风险 更聪明的预先租船决策 · PortLog 网络研讨会 · 3月18日

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Mike Gerasymov, Global Head of Corporate Risk at Enesel Group, had the chance to reimagine company's compliance function from the ground up replacing email-heavy, multi-handoff screening workflows with an agentic AI chatbot. Staff paste counterparty information into a single interface, which validates entity names, flags missing legal suffixes, and structures clean lists for Marcura's screening service.

The next step is API integration to eliminate email handoffs entirely. Gerasymov estimates 80–95% of previously manual compliance work can now be automated at minimal cost, but says the real barriers are human: trust, change resistance, and prioritisation."

Reimagining the compliance function at Enesel

“When I joined Enesel, the compliance function was undergoing a radical transformation. I inherited existing processes and systems, but there was no compliance team in place. That created both an opportunity and a sense of urgency. 

Marcura supports our screening workflows. But there was still friction in terms of how requests got to them. In the old process, a broker would email counterparty information to our front line. A chartering manager would forward it to the vetting team. The vetting team would review it, check the entity names, then email it to Marcura. The process was manual and email-heavy, with multiple handoffs."

How an agentic AI chatbot replaced manual screening workflows

“The first thing I built was an agentic AI chatbot. Staff can paste information like an email thread or a list of names into the chatbot interface. It then validates entity names, prompts if a legal suffix is missing, and structures everything into a clean list. 

“A key benefit is that the chatbot shields users from frequent backend changes, which are often disruptive even when they're positive. Our people use the same interface while we keep developing what sits behind it. All they notice is that response quality improves and turnaround time shrinks." 

From email handoffs to API: the path to full automation

“For now, the chatbot still hands off to Marcura by email, but we're working on an API integration to address that. The eventual goal is capturing information automatically from source systems, no human input required, just a green light or a red light delivered to the person who needs it. But that’s a little way off.” 

“What's stood out working with Marcura is their willingness to listen and their readiness to learn from each other through innovation. That's underpinned by a shared understanding that continuous change in this space is inevitable." 

Why 80–95% of compliance work can be automated today

“Compliance might be complex on one level, but it also consists of certain principles and criteria which can be described in natural language. Today, 80 to 95 percent of previously manual compliance work can be automated at minimal cost and with very limited software development expertise. 

“The reasons full automation won't happen quickly aren't technical. They're human: trust, resistance to change, and the practical question of which projects to prioritise first." 

Giving commercial teams the freedom to focus

“While compliance is a critical control function, it should not distract commercial teams from their primary role. The goal is to give them clear, well governed compliance decisions, enabling them to focus on safe and efficient trading within defined boundaries.” 

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