Supplier Background
RS Components is a global leader in industrial and electronic products, supporting maintenance, repair, and operations across multiple industries — including the maritime sector. With vessels and operators worldwide relying on timely access to critical parts, RS Components plays a key role in keeping global fleets running safely and efficiently.
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Challenge: Managing Global Growth with Fragmented Data
As RS Components’ maritime division expanded, managing a growing international customer base became increasingly complex. Each vessel operator had unique procurement processes, and the volume of transactions generated massive data flows — often fragmented across markets and regions.
RS needed a way to:
Consolidate data from multiple customers and regions.
Improve visibility and accuracy of contact and order information.
Strengthen engagement with vessel operators while maintaining service quality at scale.
Solution: A Single, Trusted Platform to Connect with Maritime Buyers
To streamline its maritime operations, RS Components partnered with ShipServ, the leading digital procurement platform for the maritime industry.
By integrating with the ShipServ platform, RS gained:
Clean, structured data — simplifying customer management and transaction tracking.
Rich, actionable insights — enabling RS to understand customer needs at a deeper level.
A new channel for visibility — ShipServ’s online marketplace enhanced RS’s global exposure and marketing reach to verified maritime buyers.
“ShipServ provides us with clean, solid data. It helps us condense that data, work with overseas clients, and gives us an extra platform for engagement,” says Kate Bradshaw, Maritime Industry Sector Manager at RS Components.
Results: Stronger Relationships, Smarter Data, Greater Reach
Since partnering with ShipServ, RS Components has strengthened its customer relationships and expanded its footprint across key maritime markets.
Data-driven decision-making: Access to verified, accurate contact and transaction data.
Greater customer insight: Ability to liaise directly with vessel operators to better understand their needs.
Sales and marketing uplift: Increased exposure and engagement across global buyers.
Operational efficiency: Streamlined management of growing international client bases.
“The partnership with ShipServ has given us both a marketing and sales advantage — but most importantly, it’s helping us provide excellent service to our customers,” Kate adds.
Supplier Perspective
By combining RS Components’ trusted global supply capability with ShipServ’s data intelligence and digital platform, RS has built stronger partnerships, improved responsiveness, and created new opportunities for growth in the maritime industry.
“Understand your clients’ needs. Give them a solution — and a partnership. That’s what makes the difference.”
