Customer Overview
d'Amico Group is an Italian shipping company operating globally, with roots dating back to 1936. Today, the group maintains offices in Rome, Monaco, London, Dublin, Luxembourg, Singapore, Stamford (USA), Vancouver, and Mumbai. The company operates in both the product tanker and dry bulk sectors and manages a fleet of 100 vessels.
Giuseppe Oliveri, Fleet Manager at d'Amico Group and Director of the Irish companies d'Amico Tankers DAC and d'Amico Dry DAC, shared his long-term experience working with DA-Desk.
Background: A 17-Year Partnership Built on Trust and Performance
d'Amico adopted DA-Desk 17 years ago, inspired by growing industry adoption and a desire to understand what the platform could offer. Since then, d'Amico has remained a committed customer.
As Giuseppe explains: "Several companies were signing up with DA-Desk and I wanted to see what DA-Desk had to offer. And the rest is history."
Why DA-Desk: A Reliable, Always-Available Platform
Giuseppe describes DA-Desk as "a fantastic tool" that provides all the information needed and is usable 24/7, with the reassurance that the DA-Desk team is always working in the background.
A dedicated team supports d'Amico specifically, handling DAs, reports, and related tasks. This specialized support structure has helped the company streamline operations and reduce costs. "For d'Amico we have our own dedicated DA-Desk team working for us… which saves us a lot of money."
DA-Desk's preferential supplier agreements spanning pilots, towage, and port handlers have also been a significant benefit for the company.
Transforming Daily Workflows: From Paper-Based Processes to Digital Control
Before DA-Desk, disbursement account handling required manual paperwork and repetitive administrative work. Today, all information is available instantly and digitally:
"I don't need the real paper anymore… Everything is in the system — you just get it with a click." It's not just the paper saving, it's the way DA-Desk has changed our job."
Giuseppe highlights the scale of impact: "If you were to recreate what DA-Desk does, you'd need at least five people."
Cost Control: Real Savings Through Accurate DA Checking
DA-Desk's scrutiny of DA line items generates tangible savings for d'Amico. The platform checks whether costs match agreed terms and notifies both d'Amico and the agent if discrepancies are found or discounts are missing.
"Yes, for us it generates savings… DA-Desk checks to see the costs are as agreed and they flag it… If they see there is any kind of discount that has not been applied, DA-Desk informs the agent." "The check is real, on each single page of the DA."
This consistent oversight contributes to better cost governance across voyages and port calls.
A Career Rooted in Maritime Operations
Giuseppe's career path brings additional credibility to his endorsement. Starting at sea at age 17, he worked his way through tanker vessels, passenger ships with Carnival Cruises (up to staff captain), then into dry bulk and towage operations before joining d'Amico as a port captain. He now serves as Fleet Manager for the group.
This deep operational background informs his perspective on what is truly valuable in a port cost management solution.
Outcome: A Long-Term, Trusted Partnership That Delivers
Across 17 years, d'Amico has realised clear benefits from DA-Desk:
A dependable, 24/7 digital system replacing manual, paper-heavy tasks
A dedicated DA-Desk team supporting d'Amico's fleet
Real savings through systematic DA checking and preferential agreements
Reduced workload equivalent to several full-time staff
Improved operational efficiency and accessible, stored documentation
