Customer Background: A Global Shipping Leader Focused on Performance
d’Amico Group is one of the world’s leading maritime transportation companies, managing a mixed fleet of 75 owned and third-party vessels across three technical offices in Rome, Mumbai, and Singapore.
With a strong reputation for operational excellence, d’Amico’s focus is to maintain its vessels in top condition to meet the demands of major oil charterers — while navigating increasingly complex global regulations.
The Challenge: Navigating Rising Regulatory and Compliance Demands
The maritime industry faces a wave of new regulations requiring strict documentation, traceability, and environmental compliance.
For d’Amico, this meant managing multiple compliance requirements for both owned and managed vessels — often involving large volumes of documentation such as Material Declarations (MDs) and Supplier Declarations of Conformity (SDoCs).
Manually handling this documentation created pain points in their workflow, especially for compliance processes like Inventory of Hazardous Materials (IHM).
“We are facing a lot of challenges because new regulations are coming in… There are several compliances to be followed by us, either from owner or third-party perspective.”
The Solution: Digitising Compliance and Supplier Management with ShipServ
Over the past four years, d’Amico has adopted ShipServ’s IHM Inventory and Supplier Vetting tools to streamline compliance and supplier oversight across its operations.
Using ShipServ, the procurement team can now:
Collect compliance documentation early in the process, directly within RFQs and POs.
Standardise and categorise compliance workflows through a single platform.
Manage supplier documentation centrally, improving visibility and reducing manual checks.
“ShipServ gives us the tools to acquire documentation earlier — material declarations, supplier declarations of conformity — all gathered inside the platform. It’s easy to manage because we have categorisation and standardisation of the process.”
The Impact: Improved Agility, Visibility, and Control
With ShipServ, d’Amico has transformed how it manages compliance and supplier data — ensuring that procurement, operations, and technical teams work from a single, standardised system.
Streamlined regulatory compliance, reducing administrative workload.
Enhanced supplier vetting, ensuring only approved and compliant vendors are engaged.
Greater agility to respond to geopolitical disruptions and evolving regulations.
“Supplier vetting is one of the most important parts… ShipServ provides the chance to vet suppliers and have all regulations and documentation inside the platform. The end user can easily manage data and track activities related to our supply chain.”
The Result: Trust, Efficiency, and Resilience Across the Supply Chain
By leveraging ShipServ’s digital procurement and compliance tools, d’Amico can ensure that every supplier meets its standards — strengthening resilience amid market disruptions, vendor risks, and geopolitical change.
“We must be very agile to proceed in the best way possible… ShipServ helps us maintain our workflow and supply chain in the best condition.”
Trusted Partner in Maritime Procurement
“ShipServ is a very well-known platform. We’ve used them for years, and they provide very good service. For us, supplier vetting and IHM management are the most crucial parts of our workflow.”
