Marcura Claims
The complete laytime
claims solution
Save your FTE time processing claims, reduce expensive mistakes and help eliminate disputes.
Marcura Claims
The complete laytime
claims solution
Save your FTE time processing claims, reduce expensive mistakes and help eliminate disputes.
Marcura Claims
The complete laytime
claims solution
Save your FTE time processing claims, reduce expensive mistakes and help eliminate disputes.
Are claim challenges slowing your team down?
Missing timebars
Poor SOF data
Inaccessible demurrage metrics
Repetitive laytime claims tasks
Increase in claims volume
Laytime talent shortages
Misinterpretation of terms
Slipped negotiations
Missing timebars
Poor SOF data
Inaccessible demurrage metrics
Repetitive laytime claims tasks
Increase in claims volume
Laytime talent shortages
Misinterpretation of terms
Slipped negotiations
Are claim challenges slowing your team down?
Missing timebars
Poor SOF data
Inaccessible demurrage metrics
Repetitive laytime claims tasks
Increase in claims volume
Laytime talent shortages
Misinterpretation of terms
Slipped negotiations
Missing timebars
Poor SOF data
Inaccessible demurrage metrics
Repetitive laytime claims tasks
Increase in claims volume
Laytime talent shortages
Misinterpretation of terms
Slipped negotiations
Are claim challenges slowing your team down?
Missing timebars
Poor SOF data
Inaccessible demurrage metrics
Repetitive laytime claims tasks
Increase in claims volume
Laytime talent shortages
Misinterpretation of terms
Slipped negotiations
Missing timebars
Poor SOF data
Inaccessible demurrage metrics
Repetitive laytime claims tasks
Increase in claims volume
Laytime talent shortages
Misinterpretation of terms
Slipped negotiations
Are claim challenges slowing your team down?
Missing timebars
Poor SOF data
Inaccessible demurrage metrics
Repetitive laytime claims tasks
Increase in claims volume
Laytime talent shortages
Misinterpretation of terms
Slipped negotiations
Missing timebars
Poor SOF data
Inaccessible demurrage metrics
Repetitive laytime claims tasks
Increase in claims volume
Laytime talent shortages
Misinterpretation of terms
Slipped negotiations
The complete solution
for processing and managing claims
The complete solution
for processing and managing claims
The complete solution
for processing and managing claims
The complete solution
for processing and managing claims
1
We collect your documents
Provide access, and we'll collect your claim-related documents, digitise and standardise their format, turning fragmented data into actionable insights.
Processed by our expert claims team
Digitise key documents like SOFs and Charter Parties
Standardise formats for seamless comparison
1
We collect your documents
Provide access, and we'll collect your claim-related documents, digitise and standardise their format, turning fragmented data into actionable insights.
Processed by our expert claims team
Digitise key documents like SOFs and Charter Parties
Standardise formats for seamless comparison
1
We collect your documents
Provide access, and we'll collect your claim-related documents, digitise and standardise their format, turning fragmented data into actionable insights.
Processed by our expert claims team
Digitise key documents like SOFs and Charter Parties
Standardise formats for seamless comparison
1
We collect your documents
Provide access, and we'll collect your claim-related documents, digitise and standardise their format, turning fragmented data into actionable insights.
Processed by our expert claims team
Digitise key documents like SOFs and Charter Parties
Standardise formats for seamless comparison
2
We analyse and validate data
Our AI-powered platform, combined with expert claims team oversight, ensures your claims are accurate and complete before submission.
Identify missing or inaccurate data instantly
Automated validation of data, time bars, and laytime calculations
Supported by the world’s largest SOF processor
2
We analyse and validate data
Our AI-powered platform, combined with expert claims team oversight, ensures your claims are accurate and complete before submission.
Identify missing or inaccurate data instantly
Automated validation of data, time bars, and laytime calculations
Supported by the world’s largest SOF processor
2
We analyse and validate data
Our AI-powered platform, combined with expert claims team oversight, ensures your claims are accurate and complete before submission.
Identify missing or inaccurate data instantly
Automated validation of data, time bars, and laytime calculations
Supported by the world’s largest SOF processor
2
We analyse and validate data
Our AI-powered platform, combined with expert claims team oversight, ensures your claims are accurate and complete before submission.
Identify missing or inaccurate data instantly
Automated validation of data, time bars, and laytime calculations
Supported by the world’s largest SOF processor
3
You review and approve calculations
We prepare your laytime statements, ensuring they are version-controlled and ready for your review and negotiation.
Track the claim’s progress with complete version history
Adjust time allocations and add remarks for team approvals
Simplify the approval process before sending to counterparties
3
You review and approve calculations
We prepare your laytime statements, ensuring they are version-controlled and ready for your review and negotiation.
Track the claim’s progress with complete version history
Adjust time allocations and add remarks for team approvals
Simplify the approval process before sending to counterparties
3
You review and approve calculations
We prepare your laytime statements, ensuring they are version-controlled and ready for your review and negotiation.
Track the claim’s progress with complete version history
Adjust time allocations and add remarks for team approvals
Simplify the approval process before sending to counterparties
3
You review and approve calculations
We prepare your laytime statements, ensuring they are version-controlled and ready for your review and negotiation.
Track the claim’s progress with complete version history
Adjust time allocations and add remarks for team approvals
Simplify the approval process before sending to counterparties
4
We do the reporting and help you optimise
We provide actionable insights to help you improve efficiency and avoid repeating costly mistakes.
Identify bottlenecks in your claims process
Forecast timelines and monitor claim progress
Analyse trends, including commodity-specific claim patterns
4
We do the reporting and help you optimise
We provide actionable insights to help you improve efficiency and avoid repeating costly mistakes.
Identify bottlenecks in your claims process
Forecast timelines and monitor claim progress
Analyse trends, including commodity-specific claim patterns
4
We do the reporting and help you optimise
We provide actionable insights to help you improve efficiency and avoid repeating costly mistakes.
Identify bottlenecks in your claims process
Forecast timelines and monitor claim progress
Analyse trends, including commodity-specific claim patterns
4
We do the reporting and help you optimise
We provide actionable insights to help you improve efficiency and avoid repeating costly mistakes.
Identify bottlenecks in your claims process
Forecast timelines and monitor claim progress
Analyse trends, including commodity-specific claim patterns
We combine data, technology,
and our team of 100+ experts
We make even the most complex claims simple and cost-effective, no matter the scale.
600,000+
SOFs processed and validated
350+
SOFs processed daily
2,500
port calculations each month
We combine data, technology,
and our team of 100+ experts
We make even the most complex claims simple and cost-effective, no matter the scale.
600,000+
SOFs processed and validated
350+
SOFs processed daily
2,500
port calculations each month
We combine data, technology,
and our team of 100+ experts
We make even the most complex claims simple and cost-effective, no matter the scale.
600,000+
SOFs processed and validated
350+
SOFs processed daily
2,500
port calculations each month
We combine data, technology,
and our team of 100+ experts
We make even the most complex claims simple and cost-effective, no matter the scale.
600,000+
SOFs processed and validated
350+
SOFs processed daily
2,500
port calculations each month
Struggling with other voyage related claims?
We make complex claims simple and cost-effective, no matter what your vessel encounters.
Speedup Billing
Leverage clause-specific formulas for faster, accurate billing and seamless payments
Speedup Billing
Leverage clause-specific formulas for faster, accurate billing and seamless payments
Speedup Billing
Leverage clause-specific formulas for faster, accurate billing and seamless payments
Speedup Billing
Leverage clause-specific formulas for faster, accurate billing and seamless payments
Canal and Straits Delays
Easily calculate waiting times and bunker usage to ensure timely reimbursements
Canal and Straits Delays
Easily calculate waiting times and bunker usage to ensure timely reimbursements
Canal and Straits Delays
Easily calculate waiting times and bunker usage to ensure timely reimbursements
Canal and Straits Delays
Easily calculate waiting times and bunker usage to ensure timely reimbursements
Discharge and Reload Claims
Accurately calculate and document the complex operations of loading and unloading
Discharge and Reload Claims
Accurately calculate and document the complex operations of loading and unloading
Discharge and Reload Claims
Accurately calculate and document the complex operations of loading and unloading
Discharge and Reload Claims
Accurately calculate and document the complex operations of loading and unloading
Shifting Bunkers
Accurately bill shifting bunkers from the first attempt, avoiding costly errors
Shifting Bunkers
Accurately bill shifting bunkers from the first attempt, avoiding costly errors
Shifting Bunkers
Accurately bill shifting bunkers from the first attempt, avoiding costly errors
Shifting Bunkers
Accurately bill shifting bunkers from the first attempt, avoiding costly errors
Deviation and Interim Ports
Handle complex costs with tailored clause-specific solutions for all port deviations
Deviation and Interim Ports
Handle complex costs with tailored clause-specific solutions for all port deviations
Deviation and Interim Ports
Handle complex costs with tailored clause-specific solutions for all port deviations
Deviation and Interim Ports
Handle complex costs with tailored clause-specific solutions for all port deviations
Charterers’ Expenses
Track cost recoveries and rebill efficiently to maintain financial transparency
Charterers’ Expenses
Track cost recoveries and rebill efficiently to maintain financial transparency
Charterers’ Expenses
Track cost recoveries and rebill efficiently to maintain financial transparency
Charterers’ Expenses
Track cost recoveries and rebill efficiently to maintain financial transparency
Powered by
data excellence
data excellence,
, AI and industry experience
AI and industry experience
Reporting and commercial forecasting
Gain unmatched insights with our detailed reporting tool and identify where and why demurrage is incurred.
Answer critical commercial questions instantly
Identify patterns with counterparties and quantify key trends
Pinpoint root causes of demurrage to drive better decision-making
Enhanced data accuracy
We execute demurrage claims with meticulous attention to detail, ensuring every claim is supported by accurate data and robust evidence.
Time bars are protected, and events are accounted for
Contracts applied with precision, backed by thorough validation
Actionable data to improve future outcomes
Team of laytime claim experts
Let our 100+ maritime experts validate and solve either complex disputes or your entire demurrage claim process up until approval. Our teams include:
Port documentation team
AI and data factory team
Laytime and demurrage claims team
Your complete claims solution awaits
Enter your email below to book a demo with one of our maritime claims experts.
Company
Legal
Contact
Accreditations
Your complete claims solution awaits
Enter your email below to book a demo with one of our maritime claims experts.
Company
Legal
Contact
Accreditations
Your complete claims solution awaits
Enter your email below to book a demo with one of our maritime claims experts.
Company
Legal
Contact
Accreditations
Your complete claims solution awaits
Enter your email below to book a demo with one of our maritime claims experts.
Company
Legal
Contact
Accreditations