新闻:Marcura 收购 Brightwell Navigator 船员支付解决方案,以扩大在邮轮行业的影响力
新闻:Marcura 收购 Brightwell Navigator 船员支付解决方案,以扩大在邮轮行业的影响力
2026年2月26日
Marcura Claims
Speed, Accuracy, Recovery: A New Approach to Laytime Claims
Overview
Laytime claims remain one of the most time-consuming and risk-prone processes in shipping. Manual document handling, inconsistent data, tight time bars, and stretched resources all contribute to delayed settlements and lost recovery.
Whether you’re managing claims as part of a busy operations role or overseeing high-volume claims across a trading or chartering team.
In this webinar, we explore how leading shipping organizations are redefining laytime management by combining automation, data accuracy, whilst reducing admin and time-consuming document uploading processes. You’ll learn how modern claims teams are reducing administrative effort, improving speed and precision, and recovering more value from every claim.
Speakers

Joe Arko
VP, Sales
Joe is an experienced commercial leader with deep expertise in laytime and demurrage claims across the maritime and commodities sectors. He has worked closely with owners, charterers, and operators to use technology and data to manage complex claims, improve contractual outcomes, and reduce disputes. Joe brings a strong focus on utilising technology, data, and automation to streamline laytime calculations, accelerate claims resolution, and improve accuracy and transparency. His practical, business-driven approach helps organisations modernise claims handling while reducing risk and operational friction.
Joe is an experienced commercial leader with deep expertise in laytime and demurrage claims across the maritime and commodities sectors. He has worked closely with owners, charterers, and operators to use technology and data to manage complex claims, improve contractual outcomes, and reduce disputes. Joe brings a strong focus on utilising technology, data, and automation to streamline laytime calculations, accelerate claims resolution, and improve accuracy and transparency. His practical, business-driven approach helps organisations modernise claims handling while reducing risk and operational friction.
2026年2月26日
Marcura Claims
Speed, Accuracy, Recovery: A New Approach to Laytime Claims
Overview
Laytime claims remain one of the most time-consuming and risk-prone processes in shipping. Manual document handling, inconsistent data, tight time bars, and stretched resources all contribute to delayed settlements and lost recovery.
Whether you’re managing claims as part of a busy operations role or overseeing high-volume claims across a trading or chartering team.
In this webinar, we explore how leading shipping organizations are redefining laytime management by combining automation, data accuracy, whilst reducing admin and time-consuming document uploading processes. You’ll learn how modern claims teams are reducing administrative effort, improving speed and precision, and recovering more value from every claim.
Speakers

Joe Arko
VP, Sales
Joe is an experienced commercial leader with deep expertise in laytime and demurrage claims across the maritime and commodities sectors. He has worked closely with owners, charterers, and operators to use technology and data to manage complex claims, improve contractual outcomes, and reduce disputes. Joe brings a strong focus on utilising technology, data, and automation to streamline laytime calculations, accelerate claims resolution, and improve accuracy and transparency. His practical, business-driven approach helps organisations modernise claims handling while reducing risk and operational friction.
2026年2月26日
Marcura Claims
Speed, Accuracy, Recovery: A New Approach to Laytime Claims
Overview
Laytime claims remain one of the most time-consuming and risk-prone processes in shipping. Manual document handling, inconsistent data, tight time bars, and stretched resources all contribute to delayed settlements and lost recovery.
Whether you’re managing claims as part of a busy operations role or overseeing high-volume claims across a trading or chartering team.
In this webinar, we explore how leading shipping organizations are redefining laytime management by combining automation, data accuracy, whilst reducing admin and time-consuming document uploading processes. You’ll learn how modern claims teams are reducing administrative effort, improving speed and precision, and recovering more value from every claim.
Speakers

Joe Arko
VP, Sales
Joe is an experienced commercial leader with deep expertise in laytime and demurrage claims across the maritime and commodities sectors. He has worked closely with owners, charterers, and operators to use technology and data to manage complex claims, improve contractual outcomes, and reduce disputes. Joe brings a strong focus on utilising technology, data, and automation to streamline laytime calculations, accelerate claims resolution, and improve accuracy and transparency. His practical, business-driven approach helps organisations modernise claims handling while reducing risk and operational friction.
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